Product Manager - Checkout Experience

payabl. empowers business growth for merchants and clients, enabling them to take and make payments quickly and easily. payabl.’s specialist and experienced team take the time to get to know their clients' businesses inside and out and to consult on the right solutions for their needs. It’s this technical know-how and deep industry expertise, not only of the payments space but the industries its clients operate in, that makes payabl. the right choice for any merchant looking for a payments provider. 

About the role:

We are seeking a highly skilled and passionate Product Manager to lead and oversee the development and enhancement of our merchant checkout experience. The ideal candidate will have a strong background in product management within the payments industry, with a focus on optimizing the checkout journey for merchants and their customers. This role requires a deep understanding of e-commerce platforms, payment processing systems, and user-centric design principles.

Responsibilities: 

• Develop and execute the product strategy and roadmap for the merchant checkout experience, with a clear focus on enhancing UX optimization and increasing conversion rates.
• Conduct in-depth analysis of conversion funnels and user behavior on the checkout page to identify pain points and opportunities for improvements.
• Implement A/B testing and user testing methodologies to validate design changes and product enhancements.
• Create a mechanism to recover failed transactions and work towards increasing payment recovery rates.
• Lead a cross-functional team, including product designers, engineers and data analysts.
• Work closely with other teams in the company, understand how your scopes are interconnected, resolve dependencies and deliver value to our merchants and clients.
• Define clear product requirements and specifications and take care of the documentation. 
• Set goals, monitor and analyze key performance indicators (KPIs).
• Ensure that the merchant checkout solutions comply with industry standards, regulations, and security protocols, including PCI DSS and other relevant compliance requirements.
• Lead product demonstrations, presentations, and training sessions for internal teams and external stakeholders to showcase the value and functionality of the merchant checkout. 
  
  
  

Requirements

• 3+ years of experience in product management with a focus on optimizations within the payments checkout experience.
• Knowledge of card payment processing products gained through working for a PSP or an acquiring bank with a proven track record of launching and maintaining payment products.
• Deep understanding of a contemporary payments ecosystem and especially card products, payment processing protocols such as PCI DSS etc.
• Expertise in implementing A/B testing methodologies and user testing.
• Be up to date with the latest UX design trends, industry best practices, and emerging technologies to ensure checkout experience remains intuitive, seamless, and optimized for maximum conversions.
• Experience working in a cross-functional team and excellent stakeholders’ management skills. 
• Leadership skills, ability to build a high performing team.
• Exceptional verbal and communication skills. Fluent English. 

Benefits

• Competitive Compensation: Receive a market-aligned salary with potential bonus payments reflecting the company's annual performance.
• Vacation Policy: Enjoy 28 vacation days, plus extra holidays on December 24th and 31st, providing ample time for personal activities and relaxation.
• Career Growth in a Flat Hierarchy: Experience significant career opportunities in an environment that encourages swift professional development and open communication.
• International Working Environment: Work in a diverse, multicultural setting that broadens your professional experience and perspectives.
• Personalized Technology Choice: Select the technology that suits you best, with options including Mac or Windows laptops, to enhance your work efficiency and comfort.
• Team Events and Collaborative Culture: Participate in regular team events that strengthen community bonds and promote a collaborative workplace.
• Hybrid Working and Relaxation Amenities: Benefit from the flexibility of hybrid working and unwind in our relaxation room featuring a massage chair.
• Daily Lunch Benefit with Sodexo Checks: Enhance your workday with the convenience of daily lunches, catered to by Sodexo checks.

Please Note:

The specifics of the benefits package, including working format and other conditions, may vary depending on the chosen location. We encourage you to discuss your preferred location and working format with your recruiter to understand the specific benefits and conditions applicable to you.

Location:

This role can be in one of our offices in Frankfurt, Limassol, Amsterdam, or London, it can also be remote anywhere in Europe.