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  • YOUR MISSION

    We are seeking a visionary Director of Design (f/m/d)* to lead our Product Design Department, reporting directly to the VP of Product. As the Director of Design, you will be responsible for the product design vision and strategy of Parloa's entire AI product suite, building up a  world class design team with industry leading design processes  and ensuring the seamless integration of a user centered approach into our product development process.

    IN THIS ROLE YOU WILL:

    • Lead the design vision and strategy for Parloa's visionary AI driven product suite, ensuring alignment with business goals, user needs, and market trends.
    • Manage and mentor a growing team of talented designers, providing guidance, feedback, and professional development opportunities to foster a culture of innovation, collaboration and design excellence.
    • Oversee the end-to-end design process from discovery to delivery to ensure a seamless and intuitive user experience across all suite touchpoints.
    • Drive the evolution of our design system, establishing best practices, standards and guidelines to maintain consistency and coherence across our suite. 
    • Champion user research and usability testing initiatives to gain insights into user behavior, preferences, and pain points, leveraging data to inform design decisions and drive continuous improvement.
    • Stay ahead of industry trends, emerging technologies, and design innovations, incorporating new ideas and methodologies into our design practice to push the boundaries of creativity and innovation.
    • Collaborate with cross-functional teams to integrate design thinking into product development processes, fostering a user-centered mindset and driving customer-centric innovation.
    • Present design concepts, strategies, and recommendations to executive leadership and key stakeholders, articulating the value proposition of design and advocating for its importance in achieving business objective.

    WHAT YOU BRING TO THE TABLE:

    • Bachelor's or Master's degree in design, human-computer interaction, or related field; additional certifications or coursework in design management or leadership preferred.
    • At least 5+ years leading design teams and delivering innovative, user-centric products in a fast-paced, agile environment.
    • Deep understanding of design principles, methodologies, and tools, with expertise in user experience design, interaction design and visual design.Exceptional leadership and management skills, with the ability to inspire and motivate teams, drive creative excellence, and foster a culture of collaboration and innovation.
    • Strong communication and interpersonal skills, with the ability to articulate design concepts, influence stakeholders, and build consensus across cross-functional teams.
    • Experience working in the AI or technology industry is a plus, with a passion for leveraging AI to create meaningful and impactful user experiences.
    • Strong communication skills in English, German is a plus.

     

    WHAT'S IN IT FOR YOU?

    • Be part of a dynamic, driven team of +30 nationalities with flat hierarchies and a collaborative company culture. 
    • Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days.
    • Attractive compensation package.
    • Training and development budget, which can be used for conferences and attending development courses to ensure continuous professional growth.
    • Flexible working hours, 28 vacation days, and workation opportunities.
    • Regular team events, game nights, and other social activities.
    • And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as a social area, fresh fruits, cereals, and drinks.
    • Is something missing here? Reach out, and let's talk about what else you need for your ideal next growth opportunity.

     

    Your recruiting process at Parloa:

    Recruiter video call →  Expert interview →  Case study → Meeting the team 

     

    Why Parloa? 

    Join Parloa in revolutionizing customer communication with Artificial Intelligence! We're a leading Conversational AI platform collaborating with industry giants, both as partners and clients. Our mission is to create a comprehensive customer solution for businesses worldwide, and we're committed to achieving this by having people and AI join forces. 

    We were founded in 2017 in Berlin, and since then we've become one of the most innovative SaaS companies in the market. By leveraging our cutting-edge conversational AI platform, we are enabling businesses to have meaningful conversations with their customers. We're committed to achieving this by combining top-notch technical engineering with innovative leadership and the belief that every single team member can have a massive impact on our future.

    By joining Parloa, you'll have the opportunity to be part of a dynamic and innovative team that's revolutionizing an entire industry. We're passionate about growing together and creating opportunities for personal and professional development. With our recent 20 million Series A investment, we're expanding globally and looking for talented individuals to join us on this exciting journey.

    Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.


    Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

    * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.