Product Design Director / Head of UX (d/f/m)

Hamburg, Berlin, Hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Experience & Engineering team in the DACH region. We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market.

You will lead and further develop our DACH UX practice across the entire value chain — from research to delivery. You will balance craft excellence, delivery quality, and operational health, while shaping a strong and future-ready UX department.

You will also lead international project teams for ambitious brands to create user-centered experiences that drive measurable growth.

WHAT YOU’LL DO:

Driving innovation and delivering excellence: Set the standard for user-centered design and ensure strategic business impact for key accounts and new business.
Delivery excellence Oversee project quality and collaborate with the leadership team to evolve our processes and maintain our competitive edge.
Operational accountability: Proactively act on client satisfaction and team performance.
Cross-functional and international alignment: Foster collaboration to drive collective growth.
Champion thought leadership: Act as an internal and external voice, showcasing our pioneering work and discussing trends.

WHAT YOU BRING:

Experience: 15+ years in UX/Product Design within fast-paced agency environments and complex digital ecosystems. Proven track record with large, international brands; e-commerce experience is a plus.
Portfolio: Demonstrated success across the full product design value chain, from research to concepts and iterative testing.
Leadership: 10+ years of proven strategic, technical & people leadership.
Operational Agility: Performance-driven, with a solutions-oriented approach to handling escalations and complex project demands.
Tech & AI Savvy: A forward-thinking mindset; you actively integrate AI and emerging technologies into your work.
Influence & Communication: Ability to translate complex UX strategies into persuasive pitches that build long-term trust with senior stakeholders.
Language: Full professional proficiency (C1) in both German and English.

WE OFFER:

Flexible, hybrid working policy (1-2 days at the office, depending on location);
Company pension scheme.
Occasional breakfast/lunch at the office, Smoothie Tuesdays.
Stay happy and healthy with a contribution to your health through the OpenUp platform;
€50 personal monthly allowance via our dedicated benefits apps for use across daily expenses and lifestyle perks.
Future Bens - Exclusive access to sustainable, healthy products at attractive deals.
Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.