Account Manager - Registry (f/m/d)

Clariness is looking for an Account Manager - Registry based in Berlin, Hamburg or remote within Germany. 
- Full-time; unlimited -

As an Account Manager - Registry, you would be responsible for:

• Managing defined accounts and making the customers happy.
• Operating as the single point of contact for the assigned customers.
• Account penetration & expansion (revenue per customer).
• Team-up with Operation Management Registry to ensure smooth onboarding processes, areas for improvement and solve problems.
• Aligning with global Business Development on local assigned accounts.
• Developing and maintaining long-term relationships with key stakeholders.
• Making sure clients receive requested services in a timely fashion.
• Communicating client needs and demands internally and feedback the clients' realistic expectations.
• Providing clients with agreed deliverables and managing client escalations.
  
  

We would like you to have: 

• Completed bachelor's or master's degree.
• Some years of professional experience in managing big and complex clients.
• Client-focused solutions experience, talent for influencing client management, ability to communicate client needs.
• Agile and independent personality structure with pronounced communication skills, a solution-oriented and structured approach as well as a high level of interface competence and a hands-on mentality.
• Exceptional verbal and written communication skill.
• Understanding of consumer needs, behaviors, and industry trends.
• Ability to manage multiple projects and relationships simultaneously.
• Confident and empathic person.
• Fluent in English & German.

You may ask now, why should I work for you? Let us give you a few reasons – more you will find out during the process.

• Varied and exciting job with personal responsibility in an international company.
• Professional and personal development opportunities, including training budget and access to learning platforms.
• Flexible working hours and mobile working options.
• Flat hierarchies and a chance to shape the work environment as part of an ambitious and international team with a strong entrepreneurial spirit.
• Building an international brand for patients in the healthcare and technology industries. 
• Impact healthcare by accelerating medical innovation through improved access to clinical trials, potentially bringing needed treatments to patients faster.
  
  

For more information, feel free to reach out to [email protected].