(Senior) IT Operations Engineer (gn)

Berlin

16m

Your mission

Bikeleasing Group is one of the leading providers of modern bike‑leasing solutions, combining digital platforms, innovative services and a strongly growing ecosystem. We enable sustainable mobility – efficient, digital and customer‑centric. As IT Operations Engineer (gn), you'll help shape the shift from reactive, support-driven operations to standardised, cloud-based and largely automated processes. You'll work in a Cloud-Only environment built on Microsoft 365 and Azure, with real impact on the stability, security and scalability of our IT. We offer a professional environment, room to grow and the freedom to build things properly – not just close tickets. Sounds good? We'd love to hear from you.

You standardise, develop and automate IT operations processes in our Cloud-Only environment, actively driving the transformation forward
You plan, implement and operate complex Microsoft 365 and Azure configurations – including SSO/IdP, MFA, RBAC and access reviews
You own incident, problem and change management based on ITIL principles with a clear SLA focus, analysing issues at the root rather than treating symptoms
You handle IT security incidents, lead incident response activities (EDR, M365 Defender, Compliance Center) and collaborate closely with our SOC
You further develop our UEM/MDM setup using Intune across Windows, iOS and macOS – including software distribution and policy management

Your profile

You bring solid hands-on experience with Microsoft 365 and Azure (SharePoint, Teams, Exchange, Entra, Azure)
You have a strong understanding of ITIL-based incident, problem and change management and work in a structured, solution-oriented way
You have experience in IT security operations and incident response – EDR, M365 Defender and the Compliance Center are familiar territory for you
You have a strong hands-on mindset, take ownership early and hit the ground running
Experience with IT process automation (scripting, workflow automation, M365 automations) or first exposure to AI-supported functions is a plus
You have an advanced command of German (C1 level) and are fluent in English (B2 level)

Why us?

You are part of our growth journey and can actively contribute to shaping processes and your own career path
Work where you are most productive: maximum flexibility supported by our modern flex‑time model and Workation Policy
We value open communication, honest feedback and collaboration at eye level
Through Probonio, you receive a monthly €50 voucher of your choice – plus €60 annually for your birthday
Strong conditions for your company pension scheme plus capital‑forming benefits
And of course, you can lease up to two bicycles or e‑bikes through us

We view diversity as an enrichment to our team. That’s why we welcome all applications and especially encourage people with disabilities or other challenges to apply.