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Home  | English Speaking Jobs  | Parloa  | Senior Analytics Engineer (f/m...

    As a Senior Analytics Engineer (f/m/d)*, you will empower company-wide stakeholders to work effectively with data. You will design and develop Parloa's analytics platform that will give self-serve access to data across the organization. The analytics platform will power Parloa's data and insights products as well as decision intelligence. The tooling and data models you build will make an impact to transform the entire customer service industry leveraging data and AI. 

    You will work closely with Elisabeth and Onur to build the analytics platform and our first data models.


    • Together with your team, take ownership of designing, building and improving the analytics platform at Parloa, including data warehouse, data models and dashboard tooling
    • Build and optimize data models for performance, cost and usability
    • Take ownership executing technical projects end-to-end for parts of the analytics platform: understanding user requirements, systems design, vendor evaluation, proof of concept, implementation, maintenance and support, continuous improvement
    • Work closely with stakeholders in business and product to define requirements and build data models that serve their needs 

    Our Tech stack (Data): Microsoft Azure, Python, Kubernetes, Docker, Terraform, MongoDB, MySQL, Redis (more technologies to be added as we build our data platform)


    • 7+ years of experience as an analytics engineer
    • Expertise with data modeling 
    • Fluency in SQL, proficiency in Python
    • Experience with cloud data platforms
    • Track record of building data warehouses/analytics platforms/data products in accordance with legal requirements with a focus on data quality and observability
    • Experience in evaluating third party systems for analytics and in leading medium-sized technical projects (3-9 months roadmap)
    • Strong spoken and written communication skills in English


    • Experience with setting up infrastructure using Terraform is a  plus


    • Be part of a dynamic, driven team of +20 nationalities with flat hierarchies and collaborative company culture.  
    • Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days.
    • Attractive compensation package.
    • Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
    • Flexible working hours, 28 vacation days and workation opportunities.
    • Enjoy unlimited access to a variety of fitness, yoga, and leisure activities via Wellpass.
    • Leverage exclusive offers with our corporate benefits portal, giving you access to compelling deals from leading brands.
    • Regular team events, game nights, and other social activities.
    • And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks.
    • Is something missing here? Reach out and let's talk about what else you need for your ideal next growth opportunity.

    Your recruiting process at Parloa:

    Recruiter video call → Hiring Manager Interview → Challenge → Technical Interview → Meeting the team


    Why Parloa? 

    Join Parloa in revolutionizing customer communication with Artificial Intelligence! We're a leading Conversational AI platform collaborating with industry giants, both as partners and clients. Our mission is to create a comprehensive customer solution for businesses worldwide, and we're committed to achieving this by having people and AI join forces. 

    We were founded in 2017 in Berlin, and since then we've become one of the most innovative SaaS companies in the market. By leveraging our cutting-edge conversational AI platform, we are enabling businesses to have meaningful conversations with their customers. We're committed to achieving this by combining top-notch technical engineering with innovative leadership and the belief that every single team member can have a massive impact on our future.

    By joining Parloa, you'll have the opportunity to be part of a dynamic and innovative team that's revolutionizing an entire industry. We're passionate about growing together and creating opportunities for personal and professional development. With our recent 20 million Series A investment, we're expanding globally and looking for talented individuals to join us on this exciting journey.

    Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.

    Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

    * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.