Junior CRM Manager (m/f/d)

General Description

We’re looking for an outstanding Junior CRM Manager (m/f/d) with a combination of technical skills, analytical ability and creativity that allows them to develop and execute successful CRM strategies. As Junior CRM Manager (m/f/d) you will be part of our Performance Marketing team and reporting to the VP Performance & Growth.

Your Role

• Develop and execute our CRM strategy to support company goals
• Create successful revenue-generating and brand-building campaigns using insights and creative initiative
• Manage and optimize marketing automations, including transactional emails
• Drive lead generation through onsite, social media, competitions, and giveaways
• Manage and grow our community by increasing subscriber base through on-brand activities
• Maintain a healthy and engaged database through insightful targeting and segmentation
• Analyze CRM performance and generate optimization reports
• Implement A/B testing plans to validate optimization hypotheses
• Collaborate cross-functionally with our Creative, Brand, IT and BI teams

Your Skills and Experience

• Degree in business, marketing, communication, or related field
• 3+ years of professional experience in CRM, preferably in e-commerce
• Experience with email service providers like Klaviyo, and HTML knowledge is a plus
• Strong analytical and performance-driven mindset, with proficiency in Google Analytics and Google Studio is a plus
• Excellent communication and coordination skills in a dynamic environment
• Independent and proactive, with plenty of ideas
• Customer-centric mindset: Ability to develop strategies that prioritize the customer's needs and expectations.
• Strong problem-solving skills: Ability to identify and solve complex problems in a data-driven and analytical manner.
• Results-oriented: Track record of achieving results and meeting KPIs.
• Continuous learner: Growth mindset and constantly seeking to learn and improve skills and knowledge.
• Fluency in English and additional fluency in German, French or Italian is a plus

Please note: As a purpose driven company, we actively fight climate change, racism, gender-inequality and support underprivileged individuals and communities, such as forcefully displaced youth and refugees. We expect you to actively support and contribute to our causes.

What we offer

• A culture of collaboration, empowerment, innovation and diversity
• Flexible working times, home office, remote work and two additional holidays for your further development
• A purpose-driven company dedicated to changing the way we travel for good (Peta-certified, Corp B certification in process, social and art programme)
• A supportive and encouraging work environment with a diverse group of motivated, talented, and visionary colleagues
• Ownership for your field of responsibility
• Personal and career development including further educational courses
• The possibility to make a true impact on the business, take responsibility and shape the future of our growing company on an international level
• A supportive work culture: your colleagues from other departments, management or HR are always at your side and available for sparring or mentoring if needed
• A competitive salary, accompanied by a nice welcome package, and other benefits such as free coffee, cold drinks, healthy snacks, public transport, company pension or health club benefits – and, of course, great employee discounts on our products.
• Everyone at Horizn Studios is a shareholder and so will you – we share the love, sweat and the fruits with everyone.

That speaks to you?

Don’t hesitate and send us your CV – along with a few words on why you think you should get on board plus your earliest possible starting date. We are excited to be hearing from you!

Horizn Studios is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, or any other characteristic protected under federal, state or local law. In case you feel treated unfairly in the recruitment process or experience any kind of discrimination please don’t hesitate to directly contact HR or our MD, at or .