Transform with us the future of energy ⚡

The SGB‑SMIT Group is an international transformer manufacturer with locations in Europe, Asia and the United States. With reliable transformer technology, the company actively supports the global energy transition in areas such as renewable energy, industry and urban energy infrastructure.

As a key link between power generation, transmission and distribution, SGB‑SMIT Group develops and manufactures power transformers, distribution transformers, cast‑resin transformers and custom solutions for data centers, industrial applications and e‑mobility. These products ensure efficient, stable and secure energy flows worldwide.

With more than 3,250 employees worldwide, the SGB‑SMIT Group stands for quality, innovation and sustainability and offers a stable environment to work on technologies that shape the energy systems of the future.

What sets the SGB-SMIT Group apart: 🌍

We combine the strength of an international technology company with an employee-oriented corporate culture:

Meaningful work at the heart of the energy transition
Short decision-making processes and direct cooperation
Stable, growing company with long-term prospects

Your contribution counts – both professionally and personally.

Your benefits at SGB-SMIT Group: 🚀

Stable, growing company with long-term prospects
Attractive salary and social benefits
Flexible working hours and hybrid working models
30+1 vacation days plus special leave
Training and development opportunities
Company pension plan and employee insurance
Health and fitness offers (HanseFit)
Company restaurant, free drinks, and e-charging parking spaces
Bicycle and IT leasing
Subsidy for Germany/RVV ticket
Employee discounts via Benify

Your tasks: 📌

Platform Administration & Maintenance

Ensure stability, security, and performance of our ServiceNow platform
Lead upgrades, patches, and configurations
Manage user access, roles and permissions
Proactive troubleshooting and monitoring – keep the lights on!

Implementation & Configuration

Develop workflows, forms, and automation to optimize processes
Implement new features and integrations with other systems
Configure and customizing processes to meet business requirements

Process Consulting

Collaborate with IT and business teams to analyze requirements and design solutions
Drive continuous improvement initiatives to enhance service delivery
Lead workshops on best practices for ServiceNow solutions

Service Provider Management

Lead transitions from development to operations
Manage supplier performance, SLAs, and operational budget

Your profile: 🔎

University degree in Information Technology or a related field
5+ years of experience in ServiceNow platform implementation, development or administration
Strong technical expertise in scripting (JavaScript, Glide API), integrations (REST/SOAP APIs, MID Server, etc.) as well as Upgrade and Release Management
Certifications CSA & CIS ITSM (more is a plus)
Good understanding of ITSM principles and frameworks (ITIL certification is a plus)
Ability to translate business requirements into technical solutions
Excellent communication skills in English (German is a plus)
Proactive, structured, and solution-oriented mindset

If you value a dynamic, growing, and intercultural environment and enjoy hands-on work, then become part of the SGB-SMIT Group - transform with us the future of energy. ⚡

We look forward to receiving your application! ⚡

Learn more about the SGB-SMIT Group as an employer, our values, and career opportunities on our careers page:

https://www.sgb-smit.com/career-jobs/sgb-smit-group#/

The terms used in this text refer to all genders in accordance with the General Equal Treatment Act (AGG).

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