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  • Fernride

    Munich

    • FERNRIDE is an equal opportunities employer. We are committed to Diversity & Inclusion because we want to celebrate everyone's differences and individuality. We aim for empowering our employees working together, individually and bringing the best ideas to life. We strive to create an open, safe space in which you feel encouraged to speak up and be heard. Be authentic and simply be you!

    What will you do 

    As an IT Working Student (f/d/m) your goal is to support IT Services with day-to-day request in software and hardware requests. Furthermore you will have the chance to actively participate in projects to enhance the infrastructure or bring new features to Fernrides Tech Stac.

    Leave your footprint by:

    • assisting end-users with troubleshooting and resolving software, hardware, and network issues on-site.
    • installing, configuring, and maintaining computer hardware, software, and peripheral devices.
    • supporting the setup and configuration of new laptops, mobile devices, and peripheral devices.
    • assisting in managing user accounts, access permissions, and security settings.
    • providing basic training to end-users on software applications and IT best practices.
    • collaborating with the IT support team to escalate and resolve complex technical issues.
    • documenting support activities, solutions, and recommendations.

    What you will bring to the team?

    • Excellent verbal and written English communication skills and the ability to communicate on all levels.
    • Knowledge of Windows/Linux/Mac operating systems and Google Workspace
    • Familiarity with hardware troubleshooting and peripheral setup.
    • Strong problem-solving and analytical skills.
    • Ability to work effectively both independently and in a team environment.
    • Willingness to learn and adapt to new technologies and processes.
    • Availability to work on-site for 20 hours per week during business hours.

    What we offer @FERNRIDE  

    Our accomplishments are based on team effort, and we want all our people to benefit from it:  

    • Flexible working hours in a hybrid work model 
    • Team events and quarterly offsites 
    • Collaborative, transparent, and fun-loving culture  
    • Snacks / beverage

     

    Who we are

    FERNRIDE offers scalable automation solutions for yard trucking that increase productivity, promote sustainability, and improve worker safety. We employ a human-assisted automation approach, which allows for remote takeovers of electric trucks when necessary. This ensures seamless integration and reliable operations for logistics operators. With over a decade of research and high-profile customers, including Volkswagen, HHLA, DB Schenker, and BSH, FERNRIDE uses cutting-edge technology to address major industry challenges, such as driver shortages and the negative environmental impact of logistics operations.

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