Retention Manager (m/w/d)

At Bling, we believe there's nothing more important than family. That's why we're working every day to provide families peace of mind through our app.

Bling is Europe's leading Family-Fintech platform, making household organization easy for every family. Though launched just a year ago, we are already among Europe's fastest-growing consumer brands, on track to becoming the daily companion for millions of families. Bling is backed by Europe's top VCs and tier 1 international angels.

For this journey, we're searching for a Retention Manager (m/w/d) to drive our in-app retention and increase our Organic Growth.

Tasks

What you'll be doing

In a nutshell: Increase the retention of our 100,000+ families with growth hacking.

Function as the sparring partner to our Growth Lead and Product Lead on both strategic and operational topics, in order to scale, professionalize and expand our existing fintech offering.

• Constantly analyzing our product and revenue retention to identify potential areas of growth
• Improve the traction of our features by enhancing network effects, stickiness, and conversion
• Being involved in the conception and scaling of our new features and services so we always make retention top of mind and an integral part of our product effort
• Establish and maintain an in-app communication and pointers system
• Ownership for our in-app referral program
• Set KPIs in collaboration with your team and track our progress
• Create a better understanding for our families by building and maintaining cohort

Requirements

What we're looking for:

• Growth and Product experience within a fast-paced environment, preferably in a hyper-growth and vc-funded consumer company
• Deep understanding of data analysis, cohorts, consumer apps and CRM
• Passion for our product and mission
• A creative, hands-on person with the ability to engage with anyone and thrive in a dynamic startup environment
• Fluency in German and English
• Residence in Berlin

Benefits

At Bling, you work on a product that is admired by families. You contribute to improving financial literacy in Europe. And together with a strong team, you make the impossible possible. Bling is creativity, ambition, and teamwork. You will work closely with our founding team. And you will be able to leave your mark on Bling.

The following benefits complete the collaboration:

• Close collaboration with our founders and a talented team
• The chance to help build the first Family-Fintech in Europe
• Central and modern office in Berlin Mitte with direct subway connection and a diverse culinary offer for lunch
• State-of-the-art equipment from Apple and a freely selectable setup
• Flexible working environment
• Weekly team lunch and other activities that bring us closer as a team

If you've read this far, you're probably interested. That's great! Because we want to get to know you and are looking forward to your application - feel free to apply via E-Mail, LinkedIn, or our website.