Our German Branch is looking for an AI & Transformation Consultant

Samsung SDS Europe Ltd. German Branch is the German site of SDSE located in Eschborn near Frankfurt am Main and provides internal IT services for all companies of the Samsung Family across Europe. Be part of our dynamic and intercultural IT-Team.

PURPOSE OF THE JOB:

The AI Use Case Consultant will work as an internal AI advisor for Customer, proactively engaging with business teams to discover real-world problems and transform them into actionable AI initiatives. This role focuses on use case discovery, problem structuring, and delivery leadership, rather than pure AI research or model development. The goal is to move from “AI sounds interesting” to “AI is delivering measurable business impact.”

Tasks

KEY ACCOUNTABILITIES:

On-site Use Case Discovery

Visit and engage with Customer business teams (Sales, SCM, Finance, Marketing, HR, IT, etc.)
Conduct structured interviews to understand workflows, pain points, and decision bottlenecks
Identify tasks that are:
Repetitive or manual
Data-rich but insight-poor
Highly dependent on individual experience or judgment
Assess AI applicability (LLM, ML, RPA, or hybrid approaches)

AI Use Case Definition & Structuring

Translate vague requests into clear, executable AI problem statements

❌ “Can AI analyse this?”

✅ “Automatically detect PSI outliers by store and generate weekly insights”

Produce structured deliverables:
Use Case One-Pager
Business impact estimation (time savings, quality, risk reduction)
Data and system dependency analysis

PoC scope and success criteria

PoC & Delivery Leadership

Lead AI PoC initiatives in collaboration with developers, data scientists, and vendors
Provide practical guidance on:
Data structure and availability
Prompt design and workflow logic
UX flow from a business user’s perspective
Evaluate PoC results and recommend go/no-go decisions for rollout

AI Adoption & Enablement

UX flow from a business user’s perspective
Capture and share AI best practices
Support business users through lightweight training and enablement sessions
Help embed AI into daily workflows and decision-making processes

Requirements

QUALIFICATIONS & EXPERIENCES REQUIRED:

Required Qualifications

Business & Problem-Solving Skills

Experience working in IT, data, analytics, or process improvement projects
Strong ability to understand business workflows and articulate pain points
Excellent communication (German, English) and stakeholder management skills

AI & Data Literacy (Not Deep Engineering)

Solid understanding of AI concepts, especially LLM-based solutions (e.g., prompts, RAG, agents, MCP, automation)
Ability to judge what AI can and cannot realistically do
Familiarity with business data environments (Excel, SQL, BI tools, internal systems)

Consulting Mindset

Strong problem-structuring and hypothesis-driven thinking
Comfortable working with ambiguity and incomplete requirements
Outcome-oriented, focused on tangible deliverables and impact

Preferred Qualifications

Experience leading internal automation, AI, or digital transformation initiatives
Hands-on exposure to tools such as Power BI, SQL Server, Python, or RPA platforms
Experience delivering AI PoCs or MVPs
Global or cross-functional collaboration experience
Background bridging business and technical teams
Global or cross-functional collaboration experience
Background bridging business and technical teams

Ideal Candidate Profile

Not a pure AI researcher or model optimizer
Not just a developer waiting for detailed requirements
A business-driven problem solver who constantly asks:
“Why is this still manual?”
“Why does this depend on one person’s experience?”
Someone who enjoys simplifying complexity and turning AI into a practical business tool.

Executive One-Liner

An internal AI consultant who uncovers real business problems and turns AI into measurable results across Customer.

Benefits

Benefits:

30,5 days holiday per year (by full-time / pro rata for part-time )
Employee benefits
VWL monthly in the amount of up to € 25
Gym membership of up to €25 per month
Further training & development: renowned online courses - job-related -> can also be used for your personal development after you have passed your probationary period
2 days per week mobile working / also available throughout Germany
Summer & winter (Christmas) parties
Laptop & mobile phone (job-related)
Bread and fruit basket alternately during the week in our office

Have we sparked your interest? Then we are pleased to receive your complete application documents addressed to Samsung SDS HR Department, indicating a possible start date and salary expectation.

“Join us at Samsung SDS and harness ground-breaking new technologies, as you improve the way the world works and lives with your expertise."