Field Application Engineer (m/w/d)

Join our innovative team at promiseQ in Berlin: Field Application Engineer Wanted (Hybrid Model)

About promiseQ GmbH:
We are a dynamic Berlin-based startup in the Artificial Intelligence sector, revolutionizing the security industry. Our team comprises creative minds dedicated to developing innovative AI solutions with passion and expertise.

Your Role with Us:
As a Field Application Engineer, you will play a pivotal role in our company. Collaborating closely with our engineering team, you will utilize your expertise to support our customers in deploying and optimizing our cutting-edge AI solutions. This position is ideal for someone eager to work in a technology-driven and future-oriented environment, making a significant contribution to our company's growth.

Tasks

Your tasks will include:

• Providing technical support to customers in deploying and integrating our AI solutions.
• Conducting product demonstrations and training sessions for customers and partners.
• Collaborating with the engineering team to gather feedback and improve product features.
• Troubleshooting technical issues and providing timely resolutions.
• Developing and maintaining technical documentation and training materials.
• Supporting sales teams in technical discussions and customer presentations.
• Participating in trade shows, conferences, and other industry events as needed.

Requirements

What you should bring:

• A degree in Computer Science, Electrical Engineering, or a related field.
• Proven experience in a technical support or field application engineering role.
• Strong problem-solving skills and a customer-focused mindset.
• Knowledge of programming languages such as C/C++, Python, or Java.
• Familiarity with embedded systems and hardware/software integration.
• Excellent communication and presentation skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Willingness to travel to customer sites as needed.

Benefits

• A key role in a growing AI company.
• Stock options and opportunities for professional growth.
• Flexible work arrangements with options for remote work.
• Contributing to a safer and smarter world.

Are you ready to make a difference at promiseQ?
We look forward to receiving your application and getting to know you! Join us and be part of an exciting future in the world of Artificial Intelligence!