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  • Patrique Mercier Recruitment 1

    Germany

    • Patrique Mercier Recruitment ES is seeking German Speaking Customer Success Account Managers to join an innovative software company based in Greece! If you have a knack for building relationships and a passion for technology, this role is an exceptional opportunity to contribute to the success of our clients while expanding your career in a dynamic environment.

    As a Customer Success Account Manager, you will be responsible for managing a portfolio of clients and ensuring they maximize the value of our software solutions. Your expertise in client management will help foster strong relationships and drive customer success.


    Your Responsibilities

    • Act as the main point of contact for German-speaking clients, overseeing their account and providing tailored support.
    • Develop deep knowledge of our software solutions and guide clients to leverage them for optimal results.
    • Conduct regular check-ins and reviews with clients to assess satisfaction and identify opportunities for improvement.
    • Collaborate with internal teams to resolve client issues and ensure a seamless experience.
    • Analyze customer feedback and metrics to report on account health and success.

    Requirements

    • Fluency in German is essential; proficiency in English is a plus. Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter.
    • Proven experience in account management, customer success, or a related field, preferably in the software industry.
    • Strong interpersonal skills with a focus on relationship-building.
    • Excellent communication and presentation abilities.
    • Analytical mindset with the ability to interpret customer data and feedback.
    • Ability to manage multiple accounts and prioritize tasks effectively.
    • Passionate about customer success and eager to drive positive outcomes for clients!

    Benefits

    • Training & Development
    • Performance Bonus
    • 2 Extra Salaries Per Year Fully Paid Training
    • Good Salary
    • Fully Paid Relocation Package ( flight, transfer and hotel)

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