Shape the Future of Immersive Customer Experiences

L1VE GmbH is a fast-growing media and technology company redefining how the world experiences sports, music and entertainment. With cutting-edge 12K / 3D / 360° streaming technology and a global portfolio of premium rights, we bring live events to life in an authentic and immersive way across all leading VR platforms.

Become part of our team as a Customer Engagement & Monetization Manager and play a key role in revolutionizing the digital sports and entertainment experience.

As a Customer Engagement & Monetization Manager, you will be part of a team that is reinventing how fans interact with immersive content. You will create AI-powered, data-driven customer journeys that go far beyond traditional CRM – emotional, personalized and seamlessly connected across VR and digital touchpoints.

With analytical precision, creative thinking and a passion for innovation, you will merge data, technology and storytelling into a new standard of experience. You bring structure to vision, make innovation tangible and help shape a completely new way of experiencing sports and entertainment.

Tasks

Develop and optimize AI-driven customer journeys across all channels (email, in-app, push, social, VR)
Build a scalable CRM ecosystem with a focus on automation, personalization and integrated data flows
Use AI models for segmentation, user behavior prediction and communication strategy optimization
Collaborate closely with Product, Tech and Brand to create emotional experiences that blend technology with storytelling
Develop and test innovative monetization models (upsells, sponsored interactions, dynamic VR overlays)
Run data-driven experiments and KPI-based iterations to continuously improve performance
Work autonomously with the freedom to explore new ideas, pilot projects and creative experiments

Requirements

3–5 years of experience in CRM, lifecycle marketing, growth or digital engagement – ideally within media, sports or tech
Strong understanding of data-driven customer experience, AI-based personalization and funnel optimization
Experience building CRM architectures, segmentation logic and automated workflows
Innovative mindset, strong initiative and excitement for creating something new
Passion for sports, immersive technology and the future of digital experiences
Fluent in German and English

Benefits

The opportunity to help shape a product that will fundamentally transform the media landscape
A key role in an interdisciplinary team
Hybrid work model, flexible hours and state-of-the-art tools
An environment that encourages innovation, ownership and bold ideas

Become part of L1VE and help us revolutionize how the world experiences digital sports and entertainment.

Jobs at L1VE GmbH

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