Jobs in Germany
Shape the Future of Immersive Customer Experiences
L1VE GmbH is a fast-growing media and technology company redefining how the world experiences sports, music and entertainment. With cutting-edge 12K / 3D / 360° streaming technology and a global portfolio of premium rights, we bring live events to life in an authentic and immersive way across all leading VR platforms.
Become part of our team as a Customer Engagement & Monetization Manager and play a key role in revolutionizing the digital sports and entertainment experience.
As a Customer Engagement & Monetization Manager, you will be part of a team that is reinventing how fans interact with immersive content. You will create AI-powered, data-driven customer journeys that go far beyond traditional CRM – emotional, personalized and seamlessly connected across VR and digital touchpoints.
With analytical precision, creative thinking and a passion for innovation, you will merge data, technology and storytelling into a new standard of experience. You bring structure to vision, make innovation tangible and help shape a completely new way of experiencing sports and entertainment.
Tasks
- Develop and optimize AI-driven customer journeys across all channels (email, in-app, push, social, VR)
- Build a scalable CRM ecosystem with a focus on automation, personalization and integrated data flows
- Use AI models for segmentation, user behavior prediction and communication strategy optimization
- Collaborate closely with Product, Tech and Brand to create emotional experiences that blend technology with storytelling
- Develop and test innovative monetization models (upsells, sponsored interactions, dynamic VR overlays)
- Run data-driven experiments and KPI-based iterations to continuously improve performance
- Work autonomously with the freedom to explore new ideas, pilot projects and creative experiments
Requirements
- 3–5 years of experience in CRM, lifecycle marketing, growth or digital engagement – ideally within media, sports or tech
- Strong understanding of data-driven customer experience, AI-based personalization and funnel optimization
- Experience building CRM architectures, segmentation logic and automated workflows
- Innovative mindset, strong initiative and excitement for creating something new
- Passion for sports, immersive technology and the future of digital experiences
- Fluent in German and English
Benefits
- The opportunity to help shape a product that will fundamentally transform the media landscape
- A key role in an interdisciplinary team
- Hybrid work model, flexible hours and state-of-the-art tools
- An environment that encourages innovation, ownership and bold ideas
Become part of L1VE and help us revolutionize how the world experiences digital sports and entertainment.
