At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.
We are looking for a motivated and driven Dispatcher Traffic Control (m/f/d) - Fixed term contractto join our Traffic Control team. You will be part of a dynamic team and support the Italian Flixbus market in our office in Berlin.The position is based in Berlin (hybrid model). Working hours: 40 hours per week including nights/weekend shifts.
*** This position is a fixed-term contract for a duration of 1 year ***
About the role
Monitor and quality assurance of the operational area
Take calls from bus drivers and bus partners and answering emails
Make decisions about disposition of incidents in the traffic
Handle of delays, accidents, incidents, etc. according to internal guidelines
Communicate actively and document of all incidents and initiation of appropriate measures
Send appropriate information to our passengers and support Senior Dispatchers in special situations
Improve the work processes with the help of minor projects
About you
Vocational training with a traffic, transport or logistics focus
Experience in dispatching
Fluent Italian, English and German. Any other language is a plus.
Assertive and able to work under pressure person even in stressful situations
Work in a structured and independent manner and are also very proactive
Good communicator and team player with excellent computer skills in MS Office
Willingness to work shifts 24/7
Want to rewrite the history of mobility with us? Then join our ride and apply now. We're excited to hear from you! We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply.
Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year.
Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.
Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.
To view more local benefits specific to each office location, please check out this link: Locations - Flix Career
Why Join Flix?
At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable.
If you're looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey!