Frankfurt am Main | Full-time | 12-month fixed-term contract | 1 day remote per week possible

We are supporting an international financial institution in strengthening its local IT environment in Frankfurt. To ensure smooth IT operations and continuous improvement of internal systems, we are looking for a IT Support Specialist (f/m/d).
This position offers the opportunity to work in a global setting, collaborate with international teams, and apply your technical skills in a highly professional environment.

Tasks

Support, coordinate, and execute local IT projects according to established standards
Handle 1st and 2nd level support tasks: respond to calls, create tickets, coordinate with internal departments and external service partners
Monitor, document, and follow up on incidents and service requests, ensuring timely escalation and resolution
Contribute to system enhancements, release planning, documentation, testing, and business continuity/disaster recovery efforts
Maintain active communication with team members across different office locations
Provide occasional support outside standard working hours (early/late shifts, weekends, local public holidays) when required

Requirements

Hands-on experience with Microsoft technologies (Windows Desktop, Active Directory)
Confident user of MS Office and common productivity applications
Solid understanding of DHCP, DNS, Active Directory services, file and print services
High willingness to continuously expand and share technical knowledge
Independent and team-oriented working style
Experience with Microsoft Configuration Manager (SCCM) is a plus
Fluent English required (min. C1!); knowledge of German is a plus

Benefits

Hybrid (1 day remote per week) and flexible working arrangements
Competitive paid leave
Health and insurance benefits
Mental well-being programs, counselling, and coaching
Diverse learning and development opportunities
Inclusive and international workplace environment
Possibility of transitioning into a permanent position after the fixed-term contract

This position sounds like the perfect fit for you? Then apply now!

The FlexIT Consulting team is looking forward to getting to know you!