Enao Vision is an iPhone based AI solution for quality control in industrial environments. To ensure an outstanding first experience for our customers, we run structured 30-day trials that include preconfigured iPhones and hands-on onboarding.

We are looking for a Working Student who enjoys operational responsibility, customer interaction, and structured processes. You will play a key role in making sure that every trial starts smoothly, feels professional, and leads to real customer conviction.

Tasks

Tasks

Hardware & Logistics Management

Manage our iPhone trial fleet
Coordinate purchasing, shipping, returns, resale, and repairs of devices
Ensure devices are always ready-to-use (charged, online, configured, and in good condition)
Ship fully functional trial hardware to customers within 2 working days
Organize returns after trials and prepare devices for the next customer
Support resale of devices after warranty expiration (second-hand market)

Customer Trial & Onboarding Support

Coordinate hardware shipment immediately after a customer starts a 30-day trial
Monitor device status (online/offline)
Ensure image quality and setup are correct
Support labeling and basic configuration in the background

Customer Success Collaboration

Work closely with the founder during the early trial phase
Participate in frequent check-ins (bi-daily at the beginning)
Help identify when customers reach their “moment of conviction”
Gradually reduce support once customers fully own the solution
Contribute ideas to improve onboarding, trial processes, and customer experience

Requirements

Requirements

Enrolled student in Marketing, Business Administration (BWL), Business Informatics, or others
Strong organizational and process-oriented mindset
High sense of ownership and reliability
Structured, proactive, and detail-oriented working style
Very good communication skills in English (German is a plus)
Interest in startups, AI, and B2B technology
Ability to work independently and take responsibility
Located in Berlin and intersted in working in our office (Kreuzberg)

Benefits

Direct collaboration with the founder and core team
High-impact role with real responsibility from day one
Hands-on experience in Customer Success, Operations, and Go-to-Market
Deep insights into AI products, B2B sales trials, and scaling processes
Flexible working hours compatible with your studies
Hybrid work setup (office + remote)
A fast-moving, pragmatic startup culture where your work truly matters

We explicitly do not hire anyone who discriminates against people on the basis of religion, national origin, gender identity, sexual orientation, age, marital status or other aspects. We encourage people from LGBTQIA+ and other underrepresented groups to apply.

Last but not least, keep in mind that we are hiring value based, not skill based. That being said, please tell us the following in your contact message:

Why we would love to work with you
Why you want to work with us

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