Working Student Product Marketing

About Cognigy

Cognigy is revolutionizing the customer service industry by harnessing the most cutting-edge AI technology on the market. Its award-winning solution Cognigy.AI, empowers businesses to deliver exceptional customer service that is instant, personalized, in any language and on any channel. Cognigy is shaping the future of customer service, creating AI Agents by perfectly combining Generative and Conversational AI to increase customer satisfaction and actively support employees in real-time.  

Our skilled #CognigyCrew are the people behind our cutting-edge technology and we are now looking for more talented people to join our global team.

Why you’ll love working at Cognigy: our promise to you

We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be leading the automation of conversations to make life easier for everyone.

We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts:

Team, Trust, Transparency, Technology.

Your new role

In your new role as a Working Student, you will embark on a journey focused on the collection and processing of competitive intelligence, laying the foundation for a comprehensive CI database in close collaboration with our product marketing team. Key

• Collect competitive intelligence from various sources.
• Process and analyze competitive data.
• Collaborate with the Product Marketing team to build and maintain a Competitive Intelligence (CI) database.

This position is designed as a dynamic stepping stone, offering you the opportunity to later transition into various other product marketing related fields. Tailored for a flexible work environment, this role supports both on-site (Dusseldorf) and remote work arrangements..

Your challenge: 

• Collaborate to solve problems with design and define the user experience of new features 
• Advocate for the user's perspective, influencing UX choices within a collaborative, cross-functional team to maintain usability, coherence, and seamless flow across our product. 
• Express your concepts through sketches and wireframes, showcasing your design ideas. 
• Engage actively in the ongoing production of design solutions on a day-to-day basis. 

Requirements

About you

You are currently pursuing a degree in Information Management, Business, Marketing, Economics, Communication, or a related field, showcasing a keen interest and basic understanding of technical concepts. Your outstanding English language skills set you apart, allowing for seamless communication and documentation of complex ideas, while German language proficiency is seen as a valuable asset. Your background and personal interests have equipped you with the analytical prowess required to excel in a competitive intelligence role, preparing you for the challenges and opportunities that lie ahead in product marketing.

Sounds like you? Come and join us!

Benefits

Life at Cognigy: what we offer you

We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include:

• Unique opportunity to help build and shape the company, with little hierarchy
• Flexible and remote working options
• Colleague recognition, reward and celebration events
• Ongoing learning and development opportunities, including LinkedIn Learning