Customer Service Assistant (m/f/x) Remote

Join Berlitz Deutschland GmbH as a Customer Service Assistant (m/f/x) - Remote, based in Mannheim. We're a leading language school and training provider.

Tasks

• Handle customer inquiries via phone and email.
• Resolve complaints efficiently.
• Assist in course scheduling and management.
• Maintain accurate customer records.
• Collaborate with teams to enhance service.

Requirements

• Experience in retail, tourism, or a related service industry.
• Strong communication skills and customer-focused.
• Ability to work well in a team.
• Proficient in computer use.
• Fluent in English or German.

Benefits

• Starting salary of 23 EUR per hour.
• Flexible working hours: full-time, part-time, mini-job.
• Remote work opportunity.
• Comprehensive training provided.
• A dynamic work environment.

Please note that only applicants residing in Germany will be considered. Become a part of our team and advance your career with Berlitz!