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  • Berlin

    Salary Icon 10 - 18 €
  • Sacred Byte is a Berlin-based managed security services provider. We deliver secure IT infrastructure and compliance-ready cybersecurity for companies handling sensitive data—making enterprise-grade protection accessible to small and mid-sized organisations through smart administration and open-source solutions.

    We're building a distributed team and looking for a reliable, curious technician internationally to help us keep client operations running smoothly while developing your security expertise.

    Tasks

    You'll handle day-to-day IT operations for our clients and contribute to internal security projects:

    • Provision and manage users, groups, and licences in Microsoft 365 or Google Workspace
    • Onboard laptops (Windows/macOS) into MDM and coordinate remote device handovers
    • Triage first-line support tickets (password resets, access requests) and escalate complex issues
    • Run weekly maintenance checks: patch status, backup logs, security alerts
    • Document fixes and runbooks so processes are repeatable
    • Contribute to security projects (~20% of your time): CVE research and briefings, laptop hardening scripts, incident-response playbook drafts, ISO 27001 checklist development

    Requirements

    What You Bring

    • 2+ years of hands-on experience in IT operations, helpdesk, or systems administration
    • Proven admin skills in Microsoft 365 or Google Workspace (user/group management, security policies, basic troubleshooting)
    • Comfortable with MDM platforms (Intune, Jamf, or similar)
    • Proficient in at least one scripting language (PowerShell, Bash, or Python)
    • Strong written and spoken English; German is a plus
    • Reliable internet and a professional remote setup
    • Self-directed, comfortable working asynchronously across time zones

    Nice to have:

    • Microsoft 365 Certified (Administrator Expert or Endpoint Administrator)
    • Google Workspace Administrator certification
    • Exposure to security frameworks (ISO 27001, SOC 2, or similar)

    Benefits

    What We Offer

    • Competitive hourly rate: €12–16/hour, paid in EUR
    • Autonomy: Own your domain; we trust you to manage your work
    • Growth path: Opportunity to expand into a larger role as we scale
    • Fully remote: Async-first culture with occasional video syncs during CET-compatible hours

    Please apply via join with a full CV and letter explaining your qualifications.

    Application form

    Apply for the job by filling the job application form with your details

    .doc, .docx, .pdf, .rtf, .txt upto 10 MB

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