Jobs in Germany
Your mission
Your Mission. Your Impact.
Join our Customer Operations team and be at the heart of how we deliver seamless, data-driven service to our B2B clients. You'll directly support our Customer Success and Sales teams by improving efficiency, boosting data quality, and driving automation across our SaaS platform for SMBs.
What You'll Do
Take ownership of support cases and ensure great service for our small and mid-sized business clients
Keep our CRM data clean and complete – adding key contacts, updating profiles, and logging customer interactions
Contribute to onboarding journeys and marketing campaigns that support the full customer lifecycle
Spot repetitive workflows and help us automate them for a smoother customer experience
Partner with Sales to elevate our data quality and engagement strategies
Your profile
You're studying Business, Economics, Business Informatics, or a related field
You’re self-motivated, well-organized, and have a keen eye for detail
You’re excited about how modern CRM and automation tools can shape great customer experiences
Strong Excel skills; bonus points for HubSpot, Salesforce, or similar tools
Fluent in both German and English, written and spoken
Why us?
Get a front-row seat in a fast-growing B2B SaaS company
Work flexibly – remote options and hours that fit your schedule
Be part of a supportive, agile, and international team
Bring your ideas and take ownership – we love initiative
Your contact person
JOIN US
Send us your application, including your salary requirements and earliest possible starting date, directly through our online portal via the "Apply for this job" button. If you have any questions, please do not hesitate to contact Jessica Loren Arheidt.
We ask for your understanding that MATRIX42 can only accept applications online via the applicant portal in connection with our applicant management system due to the currently valid EU data protection regulations.
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