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  • Remote

  • Our Mission
    At Palo Alto Networks® everything starts and ends with our mission:
    Being the cybersecurity partner of choice, protecting our digital way of life.
    We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
    Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

    Your Career

    This Consultant position is an integral part of our mission within our Professional Services team. In this role, you will work on-site with our customer(s) supporting our mission to help them quickly and completely adopt our Security Operating Platform, leaving them more secure. This is a highly technical, hands-on role and you will develop and maintain expertise level skillsets on our products and solutions deployed within the customer's environment.

    Cortex XSOAR orchestration enables security teams to ingest alerts across sources and execute standardized, automatable playbooks for accelerated incident response.

    Your Impact

    • Assist customers with their Incident Response efforts leveraging Cortex XSOAR for Security Orchestration Automation and Response
    • Learn & understand the customer’s business requirements and the threat landscape that is most applicable to their industry’s vertical sector
    • Lead Cortex XSOAR technical implementation/operations in a customer environment 
    • Interact with Security and IT technologies relating to customer environment
    • Ability to communicate effectively in crisis situations with all levels of an organization from Engineering/Operations to CIO/CISO audiences
    • Ability to create documentation for Palo Alto Networks Cortex XSOAR playbooks 
    • Ability to refine and translate complex requirements and execute best practice solutions 
    • Ability to lead a team 
    • Other tasks and duties as needed to support the customer and/or business relating to Cortex XSOAR
    • This position can sit anywhere in the Central Time zone with the expectation to travel within the region

    Your Experience

    • Experience in Python and/or Javascript 
    • Experience managing complex security solutions in large environments
    • Strong understanding of Linux or Unix, network troubleshooting analysis and current security threats
    • Experience in cybersecurity incident response
    • Strong understanding of cybersecurity technologies, protocols and applications
    • Detailed technical experience in the installation, configuration, and operation of high-end security solutions
    • Experience with IDS/IPS, SEIM, Endpoint solutions and technologies
    • Excellent written and verbal communication skills 
    • GCIA, CISSP,  and/or DevOps certifications is a plus
    • Up to 25% travel may be required (post-COVID)

    The Team

    Our professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn’t stop once they sign – it evolves.

    As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

    Our Commitment

    We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

    We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]

    Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

    Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]

    Disclosure required by sb19-085 (8-5-20) of the minimum compensation (includes on-target earnings = base + on target incentives for sales roles) for this role to be located in the state of Colorado. If hired in Colorado, this position starts at $109,400/yr. Depending on the position offered, restricted stock units and incentive or bonus pay may be provided as part of this compensation package. Additional benefits may be found here.

    Due to federal law requirements, the successful candidate must be fully vaccinated against COVID-19 or be legally entitled to an accommodation excusing vaccination.