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  • Berlin

  • Team

    As the CRM team at Raisin, we strive every day to achieve our company’s vision of savings and investment products without barriers. Our focus is on overcoming communication barriers our customers face by using relevant, personalized and multi-channel communication. Join our team and you will have the unique opportunity to help us move our CRM activities to the next level and make customers around Europe and the US happy.

    Your Responsibilities

    • Set up, manage and monitor customer segments, marketing and transactional messaging.
    • Technical implementation of emails, push notifications, weblayers, marketing automations and transactional emails.
    • Collaborate with internal teams and maximize 3rd party relationships to drive CRM platform innovation.
    • Work on problem statements to provide technical solutions, enable a better customer experience and oversee the outcome of your work.
    • Troubleshoot and resolve CRM system issues and ensure customer data accuracy.

    Your Profile

    • Successfully completed bachelor studies.
    • First CRM experience.
    • Knowledge of HTML, CSS or JavaScript as a plus, should be willing and interested to learn.
    • Knowledge of using CRM software and related tools is desirable (ideally Braze or Bloomreach).
    • Strong analytical and organizational skills.
    • Proficiency in English, any additional language as a plus.
    • Proactive and hands-on mentality.
    • Excited to grow and open for feedback.
    • Teamplayer and eager to share knowledge.

    Join our mission, join our team - and grow with us!

    At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which, connects more than 40 different nationalities.

    You'll find us in our modern and open office in the trendy Kreuzberg district with a view of the Spree River, ideally connected to public transportation and surrounded by a variety of restaurants and shopping opportunities.

    As part of our team, you will benefit from:

    • Personal training budget of 1,700 € and four full training days per year.
    • Access to Babbel for continuous language learning.
    • Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
    • Flexible working hours, home office and 28 vacation days.
    • Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month.
    • A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
    • Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
    • You are moving from another country or city to join us? We will support your relocation.

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