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  • Horizn Studios

    Hamburg

    • General Description

    In your role as Retail Sales Assistant (m/f/d) you will represent our brand in our shop in Hamburg and be responsible for the entire customer experience including customer service in our shop.

    Your Role

    • Welcome our customers and advise them with your exceptionally competent, open-minded and positive manner. Inspire our customers: Show them how our products will make their journeys adventurous and smooth.
    • Take responsibility for the customer experience, product presentation, sales and representation of our brand values.
    • Share customer feedback on products and service and help us continuously improve our products and customer experience.
    • Assist with inventory management and stock maintenance.
    • Convince customers of the outstanding features of our products and achieve sales targets.
    • Your work has a direct impact on Horizn's success and you are ready to take responsibility for it.

    Your Skills and Experience

    • You have more than 1 year of experience in retail of a premium brand, in sales management of a fashion shop or in a front desk function.
    • You are a good listener and good at persuading people.
    • You have experience in dealing with high-touch products.
    • You have a talent for building long-term customer relationships, winning and retaining customers by recognising their needs and desires
    • Travelling is important to you and you have an affinity for lifestyle and fashion.
    • You have experience in working with sales targets and enjoy the challenge of increasing sales.
    • You have a good eye for the presentation of our goods and always ensure that the goods and their presentation in the shop are in perfect condition.
    • You work in a reliable, organised and structured manner.
    • You impress with your open-minded, friendly, enthusiastic, positive and sales-orientated personality.
    • You are enthusiastic about travelling, intelligent products, fashion, design and sustainability.
    • You already have experience in an international working environment and speak fluent English and German.

    What we offer

    • You will work in a corporate culture based on team spirit, personal responsibility, innovation and diversity and in a company that will change the way we travel sustainably and for the better (sustainable, future-oriented materials, Peta certification, social commitment).
    • You will receive a competitive salary and an attractive monthly bonus.
    • You will also receive a tax-free benefit in kind for public transport, alternatively a USC membership, or a shopping voucher for a selection of retailers as well as access to corporate benefits programmes.
    • As a team of passionate travellers, we support your desire to travel with 30 days of holiday per year.
    • You'll receive a Horizn Studios welcome pack to ensure you're fully equipped for your next trip. You'll also enjoy great employee discounts on our products.
    • You'll have access to free coffee, cold drinks and healthy snacks in the store.
    • You will work in a collegial environment with a team of motivated, talented and visionary colleagues who will support you at all times.
    • You will have the opportunity to take on responsibility and shape the future of our growing company on an international level.

    Sound like you?

    Send us your CV - along with a few words about why you think you should come on board and your earliest possible start date. We look forward to hearing from you!

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