Jobs in Germany
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Berlin
Berlin
You love communicating with other people? Then apply as a Swedish-speaking Call Center Agent (m/f/d) at Foundever® and provide excellent customer service for Positec.
Start: 14.04.2024 | Location: Berlin-Neukölln / Homeoffice | Weekly hours: 20 - 40 h
Working hours: Mon - Sat between between 08:00 AM and 8:00 PM
Salary: 2.553 - 2.753 €/month at 40h/week (Fixed salary 2.223 €/month + language bonus 300€ + performance bonus up to 200 € + home office allowance 30 €/month)
Tasks
Your new tasks:
- Supporting our Danish-speaking customer base by phone, email and chat
- Maintaining our customer database and updating all entries
- Offering individual solutions for each call
- Answering customer inquiries about technical questions (installation) or warranty claims
Requirements
Your qualifications:
- Fluency in Swedish (C2-level) with very good English
- Excellent customer service expertise
- Previous experience in a customer focused or sales environment, previous contact centre experience is desirable
- Demonstrable experience of working within a structured process
- Proficient IT Skills (Microsoft-Office)
- The ability to work well as part of a team
- Being flexible and open to a new challenge
- Willingness to learn and eagerness to learn
- Empathetic and socially competent personality
- Valid work permit for Germany
Benefits
Your benefits:
- Option of Hybrid / Homeoffice model
- Permanent position with 27-30 vacation days and special leave
- Flexible working hours: 20, 25, 30, 35 or 40 hours/week
- Exclusive employee benefits: Shopping discounts, bike leasing, maximum capital-forming benefits, company pension scheme, voucher card with regular top-ups
- Health and wellbeing programs: Global wellness program, own fitness app, discounts at Wellhub, and much more.
- Team events, such as summer parties, to get to know your team
- Internal career opportunities: 84% of our promotion jobs and 93% of our management positions are filled internally
- Increase in employee satisfaction with the help of MaxPerts, works councils + representatives for severely disabled employees
- Sustainable corporate management through efficient planning and productive processes (waste management, water management, conversion to renewable energies, etc.)
- International career opportunities through worldwide German-speaking projects
- Optional German language classes
- Your new tasks:
- Supporting our Swedish-speaking customer base by phone, email and chat
- Maintaining our customer database and updating all entries
- Offering individual solutions for each call
- Answering customer inquiries about technical questions (installation) or warranty claims
Estimated Salary after Taxes *
| Salary | Monthly | Yearly |
|---|---|---|
| 30.636,00 € | 1.796,99 € | 21.563,90 € |
| 33.036,00 € | 1.911,94 € | 22.943,30 € |
Income Tax for 2.553 € in Germany →
* Your estimated salary may change based on external factors, use our salary calculator
Jobs at Foundever® B.V. & Co. KG
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2.223 - 2.373 €
-
2.223 - 2.453 €
Helpful information
- Read what is m/f/d in the job title
- Understand what is a work permit in Germany
- Read how you can find a job with Job Seeker Visa in Germany